Evans & Partners Reviews

Based on 308 reviews and 308 ratings our customers rate us 8.5/10.

  1. Evans & Partners offer an excellent professional service. They are very quick to respond to any queries or advice we have needed over the many years we have been with them. Evans & Partners go much further than just just producing a set of accounts for HMRC. They offer sensible professional advice, business planning and always come up with an answer for us on various projects that has challenged us as a business over the years. All work for us has always been carried out on time. I would not hesitate to recommend Evans & Partners to any new business looking for an accountant or any business looking to change their accountant. – How would you describe us overall?

    • 10/10 – How do you rate our service?
    • 10/10 – Do we provide you with enough advice to benefit your business?
    • 10/10 – Do you think our fees offer good value for money?

    13 Oct 17 Add public reply

  2. Solid, as I was told in 1981 when I was recommended to Martin. – How would you describe us overall?

    • 10/10 – How do you rate our service?
    • 10/10 – Do we provide you with enough advice to benefit your business?
    • 10/10 – Do you think our fees offer good value for money?

    28 Aug 17 Add public reply

  3. Easy and flexible. – How would you describe us overall?

    • 9/10 – How do you rate our service?
    • 7/10 – Do we provide you with enough advice to benefit your business?
    • 5/10 – Do you think our fees offer good value for money?

    22 Aug 17 Add public reply

    • Person’s avatar

      Hi Paul,
      Many thanks for your valuable feedback, i am delighted you have scored us so highly for overall service.
      i would like to address the lower score around our value for money so will contact you directly to discuss this and to address the comment around issuing of final accounts.
      Kind regards

      Sam Weston

      Sam Weston –

    • 10/10 – How do you rate our service?
    • 9/10 – Do we provide you with enough advice to benefit your business?
    • 8/10 – Do you think our fees offer good value for money?

    13 Aug 17 Add public reply

  4. Very good and helpful – How would you describe us overall?

    • 9/10 – How do you rate our service?
    • 9/10 – Do we provide you with enough advice to benefit your business?
    • 9/10 – Do you think our fees offer good value for money?

    30 Jul 17 Add public reply

  5. very friendly, approachable, professional staff and service. always very prompt service provided, and Kevin Dalby has always provided answers and help to any questions and problems I have had with my small business accounts, immediately after I have contacted him. very pleased. – How would you describe us overall?

    • 10/10 – How do you rate our service?
    • 10/10 – Do we provide you with enough advice to benefit your business?
    • 10/10 – Do you think our fees offer good value for money?

    29 Jul 17 Add public reply

  6. VERY RELIABLE AND EFFICIENTDO NO VERUY HAPPY – How would you describe us overall?

    • 10/10 – How do you rate our service?
    • 10/10 – Do we provide you with enough advice to benefit your business?
    • 10/10 – Do you think our fees offer good value for money?

    26 Jul 17 Add public reply

  7. Great to work with, responsive and very professional. Sometimes a little difficult to get hold of, but to be expected given nature of relationship. Overall I would recommend to others. – How would you describe us overall?

    • 8/10 – How do you rate our service?
    • 7/10 – Do we provide you with enough advice to benefit your business?
    • 9/10 – Do you think our fees offer good value for money?

    25 Jul 17 Add public reply

    • 8/10 – How do you rate our service?
    • 4/10 – Do we provide you with enough advice to benefit your business?
    • 4/10 – Do you think our fees offer good value for money?

    25 Jul 17 Add public reply

    • Person’s avatar

      Hi Sam,
      Thank you for replying to our survey and i am delighted you rate our service so highly.
      However, I am concerned that you may have frustrations/concerns around the advice we provide and I would very much like to speak with you.
      If you would welcome my direct contact , please let me know a good time to call you.
      regards
      Sam Weston

      Sam Weston –

  8. Exceptional service – How would you describe us overall?

    • 10/10 – How do you rate our service?
    • 10/10 – Do we provide you with enough advice to benefit your business?
    • 10/10 – Do you think our fees offer good value for money?

    25 Jul 17 Add public reply

  9. Cathy was very easy to work with and went out of her way to make sure that we met our reporting deadline. – How would you describe us overall?

    • 9/10 – How do you rate our service?
    • 8/10 – Do we provide you with enough advice to benefit your business?
    • 9/10 – Do you think our fees offer good value for money?

    25 Jul 17 Add public reply

    • Person’s avatar

      Hi Colin,
      Thank you for taking the time to reply to our survey and we are delighted with your positive comments around our support in meeting your reporting deadlines and your endorsement of our friendly service.
      Cathy will be delighted with this feedback.
      Regards

      Sam Weston

      Sam Weston –

  10. Ok at the moment I am a little concerned that you filed our accounts late. See below. – How would you describe us overall?

    • 5/10 – How do you rate our service?
    • 7/10 – Do we provide you with enough advice to benefit your business?
    • 6/10 – Do you think our fees offer good value for money?

    25 Jul 17 Add public reply

    • Person’s avatar

      Hi Sharon,
      Thank you for your feedback , i am very concerned by your comments and will call you this afternoon to discuss directly.
      regards
      Sam Weston

      Sam Weston –

  11. Very good – How would you describe us overall?

    • 9/10 – How do you rate our service?
    • 8/10 – Do we provide you with enough advice to benefit your business?
    • 8/10 – Do you think our fees offer good value for money?

    14 Jul 17 Add public reply

  12. Always helpful and thorough – How would you describe us overall?

    • 9/10 – How do you rate our service?
    • 9/10 – Do we provide you with enough advice to benefit your business?
    • 9/10 – Do you think our fees offer good value for money?

    13 Jul 17 Add public reply

  13. Overall very happy – How would you describe us overall?

    • 7/10 – How do you rate our service?
    • 4/10 – Do we provide you with enough advice to benefit your business?
    • 7/10 – Do you think our fees offer good value for money?

    13 Jul 17 Add public reply

    • Person’s avatar

      Hi Richard,
      Thank you for completing our survey and I would very much like to speak with you directly to discuss your comments.
      We are always striving to improve our client service and your feedback would be invaluable.
      I will call you later today.
      Kind regards
      Sam Weston

      Sam Weston –

  14. Going downhill – How would you describe us overall?

    • 5/10 – How do you rate our service?
    • 4/10 – Do we provide you with enough advice to benefit your business?
    • 3/10 – Do you think our fees offer good value for money?

    06 Jul 17 Add public reply

    • Person’s avatar

      Hi Carol
      Thank you for your feedback and I am aware of this ongoing issue and it has been raised at partner level.
      I am so sorry for the frustration this has caused you and will contact directly to discuss.
      Regards
      Sam Weston

      Sam Weston –

    • 7/10 – How do you rate our service?
    • 6/10 – Do we provide you with enough advice to benefit your business?
    • 6/10 – Do you think our fees offer good value for money?

    04 Jul 17 Add public reply

    • 5/10 – How do you rate our service?
    • 5/10 – Do we provide you with enough advice to benefit your business?
    • 4/10 – Do you think our fees offer good value for money?

    03 Jul 17 Add public reply

    • Person’s avatar

      Hi Ann,
      I am so sorry to hear of your concerns about our service.
      I have investigated this issue internally as a matter of urgency today and will call you this afternoon to discuss directly.
      Regards
      Sam Weston

      Sam Weston –

  15. A friendly and professional service. – How would you describe us overall?

    • 10/10 – How do you rate our service?
    • 9/10 – Do we provide you with enough advice to benefit your business?
    • 9/10 – Do you think our fees offer good value for money?

    26 Jun 17 Add public reply

  16. Excellent service, friendly and helpful staff. – How would you describe us overall?

    • 9/10 – How do you rate our service?
    • 9/10 – Do we provide you with enough advice to benefit your business?
    • 9/10 – Do you think our fees offer good value for money?

    23 Jun 17 Add public reply

  17. Very professional – How would you describe us overall?

    • 7/10 – How do you rate our service?
    • 7/10 – Do we provide you with enough advice to benefit your business?
    • 7/10 – Do you think our fees offer good value for money?

    22 Jun 17 Add public reply

  18. Very friendly with good over-all customer service. Being a new business i didn't know what to expect from my accountant so i can't really compare. I found the level of communication good and what ever was agreed was carried out and done efficiently. – How would you describe us overall?

    • 7/10 – How do you rate our service?
    • 5/10 – Do we provide you with enough advice to benefit your business?
    • 6/10 – Do you think our fees offer good value for money?

    20 Jun 17 Add public reply

    • 10/10 – How do you rate our service?
    • 10/10 – Do we provide you with enough advice to benefit your business?
    • 10/10 – Do you think our fees offer good value for money?

    20 Jun 17 Add public reply

  19. Very helpful and friendly service. – How would you describe us overall?

    • 8/10 – How do you rate our service?
    • 9/10 – Do we provide you with enough advice to benefit your business?
    • 7/10 – Do you think our fees offer good value for money?

    19 Jun 17 Add public reply

  20. Friendly and helpful and good advice - Cathy is excellent – How would you describe us overall?

    • 8/10 – How do you rate our service?
    • 7/10 – Do we provide you with enough advice to benefit your business?
    • 9/10 – Do you think our fees offer good value for money?

    16 Jun 17 Add public reply

  21. good without flare. – How would you describe us overall?

    • 7/10 – How do you rate our service?
    • 5/10 – Do we provide you with enough advice to benefit your business?
    • 5/10 – Do you think our fees offer good value for money?

    15 Jun 17 Add public reply

    • 10/10 – How do you rate our service?
    • 10/10 – Do we provide you with enough advice to benefit your business?
    • 8/10 – Do you think our fees offer good value for money?

    15 Jun 17 Add public reply

  22. alsome services – How would you describe us overall?

    • 10/10 – How do you rate our service?
    • 10/10 – Do we provide you with enough advice to benefit your business?
    • 10/10 – Do you think our fees offer good value for money?

    30 May 17 Add public reply

  23. Excellent service. Friendly and approachable team. – How would you describe us overall?

    • 10/10 – How do you rate our service?
    • 10/10 – Do we provide you with enough advice to benefit your business?
    • 10/10 – Do you think our fees offer good value for money?

    22 May 17 Add public reply

    • Person’s avatar

      Hi Billy
      Thank you for such positive comments , i have shared these with the team and we are delighted you are happy with our service.
      Yes the areas you have mentioned are best served by a financial adviser so I will contact you directly with the contact details of some advisers that should be able to help.
      kindest regards

      Sam Weston

      Sam Weston –

  24. I always value the advice and help given by Evans and Partners. You are a company I trust and would always come to when needed – How would you describe us overall?

    • 9/10 – How do you rate our service?
    • 9/10 – Do we provide you with enough advice to benefit your business?
    • 8/10 – Do you think our fees offer good value for money?

    22 May 17 Add public reply

  25. Prompt Efficient Professional Friendly – How would you describe us overall?

    • 10/10 – How do you rate our service?
    • 10/10 – Do you think our fees offer good value for money?

    21 May 17 Add public reply

    • 9/10 – How do you rate our service?
    • 7/10 – Do we provide you with enough advice to benefit your business?
    • 9/10 – Do you think our fees offer good value for money?

    20 May 17 Add public reply

  26. All round good service – How would you describe us overall?

    • 10/10 – How do you rate our service?
    • 10/10 – Do we provide you with enough advice to benefit your business?
    • 10/10 – Do you think our fees offer good value for money?

    19 May 17 Add public reply

    • 9/10 – How do you rate our service?
    • 8/10 – Do we provide you with enough advice to benefit your business?
    • 6/10 – Do you think our fees offer good value for money?

    12 May 17 Add public reply

    • 8/10 – How do you rate our service?
    • 7/10 – Do we provide you with enough advice to benefit your business?
    • 6/10 – Do you think our fees offer good value for money?

    25 Apr 17 Add public reply

  27. Was good to start with, not so good now – How would you describe us overall?

    • 5/10 – How do you rate our service?
    • 7/10 – Do we provide you with enough advice to benefit your business?
    • 7/10 – Do you think our fees offer good value for money?

    25 Apr 17 Add public reply

    • Person’s avatar

      Hi Ben,
      Thank you for speaking with me yesterday and I do empathise with your frustrations around some of the Xero functionality. We have raised this with Xero and they are aware of this particular issue.
      I am delighted you confirmed that Matt has been 'super helpful' and he will continue to work with you to resolve this problem.
      I have addressed your concern internally around our communication of staff holidays etc and you now have my direct contact details , should you have any future issues contacting our team support in the absence of your client manager.
      Thank you again for taking the time to complete our survey.
      Kindest regards
      Sam Weston

      Sam Weston –

    • 10/10 – How do you rate our service?
    • 10/10 – Do we provide you with enough advice to benefit your business?
    • 10/10 – Do you think our fees offer good value for money?

    20 Apr 17 Add public reply

  28. A v satisfied customer. I look forward to my next rebate!! – How would you describe us overall?

    • 10/10 – How do you rate our service?
    • 8/10 – Do we provide you with enough advice to benefit your business?
    • 10/10 – Do you think our fees offer good value for money?

    13 Apr 17 Add public reply

    • 5/10 – How do you rate our service?
    • 7/10 – Do we provide you with enough advice to benefit your business?
    • 1/10 – Do you think our fees offer good value for money?

    11 Apr 17 Add public reply

    • Person’s avatar

      Hi Debbie,
      Thank you for taking the time to complete our survey.
      I am already aware of the issues that you have experienced recently that have caused you some frustration and am more than happy to contact you today to discuss further.
      I hope to speak to you later.
      Kindest regards

      Sam Weston

      Sam Weston –

  29. helpful in every way – How would you describe us overall?

    • 10/10 – How do you rate our service?
    • 10/10 – Do we provide you with enough advice to benefit your business?
    • 7/10 – Do you think our fees offer good value for money?

    05 Apr 17 Add public reply

  30. very pleasant and straight forward – How would you describe us overall?

    • 8/10 – How do you rate our service?
    • 7/10 – Do we provide you with enough advice to benefit your business?
    • 7/10 – Do you think our fees offer good value for money?

    04 Apr 17 Add public reply

    • 9/10 – How do you rate our service?
    • 10/10 – Do we provide you with enough advice to benefit your business?
    • 9/10 – Do you think our fees offer good value for money?

    04 Apr 17 Add public reply

  31. Friendly and helpful – How would you describe us overall?

    • 10/10 – How do you rate our service?
    • 9/10 – Do we provide you with enough advice to benefit your business?
    • 9/10 – Do you think our fees offer good value for money?

    04 Apr 17 Add public reply

  32. Excellent 👍 – How would you describe us overall?

    • 10/10 – How do you rate our service?
    • 8/10 – Do we provide you with enough advice to benefit your business?
    • 9/10 – Do you think our fees offer good value for money?

    04 Apr 17 Add public reply

    • 8/10 – How do you rate our service?
    • 8/10 – Do we provide you with enough advice to benefit your business?

    01 Apr 17 Add public reply

  33. Not as good as you used to be. – How would you describe us overall?

    • 5/10 – How do you rate our service?
    • 4/10 – Do we provide you with enough advice to benefit your business?
    • 5/10 – Do you think our fees offer good value for money?

    31 Mar 17 Add public reply

    • Person’s avatar

      Hello Phillip & Rosemarie,
      Thank you both for your feedback and for taking the time to speak with me this afternoon.
      As discussed we are striving to improve our service given the staff retirements we have experienced over the past few years and I am confident that you will see an improvement in the areas you mentioned for this years accounts.
      Thank you again, it was a pleasure to speak with you and do let me know of any concerns you may have going forward.
      Kindest regards
      Sam

      Sam Weston

      Sam Weston –

  34. Emma is very good, and very patient too! – How would you describe us overall?

    • 10/10 – How do you rate our service?
    • 10/10 – Do we provide you with enough advice to benefit your business?
    • 8/10 – Do you think our fees offer good value for money?

    31 Mar 17 Add public reply

  35. Very Professional – How would you describe us overall?

    • 10/10 – How do you rate our service?
    • 10/10 – Do we provide you with enough advice to benefit your business?
    • 10/10 – Do you think our fees offer good value for money?

    31 Mar 17 Add public reply

    • 8/10 – How do you rate our service?
    • 8/10 – Do we provide you with enough advice to benefit your business?
    • 9/10 – Do you think our fees offer good value for money?

    30 Mar 17 Add public reply

  36. very professional and helpful – How would you describe us overall?

    • 9/10 – How do you rate our service?
    • 9/10 – Do we provide you with enough advice to benefit your business?
    • 9/10 – Do you think our fees offer good value for money?

    29 Mar 17 Add public reply

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