Sometimes it's easy to slip into the thinking that you are business / financial consultants and I understand that this is not in your remit. I wonder though if there is a forum for us to work together in securing the future intent for the business so that we can be confident that the financial accounting aspects are seen holistically in the business. Maybe at the year start we could arrange a meeting (I realise this may come at extra cost) to discuss plans for the business and see if there is anything in the accounting that may help to achieve the business's goals? – How would you describe us overall?

• 9/10 – How do you rate our service?
• 8/10 – Do we provide you with enough advice to benefit your business?
• 9/10 – Do you think our fees offer good value for money?