Very friendly and approachable .This year we have found that preparing our accounts has been rather slow . Now that we are a rather small company we feel that we don 't get quite the same level of input as when we were bigger – How would you describe us overall?
- 6/10 – How do you rate our service?
- 6/10 – Do we provide you with enough advice to benefit your business?
- 6/10 – Do you think our fees offer good value for money?
Laszlo Von Moczar – 01 Dec 16
Hi Laszlo,
It was good to speak with you today and I am delighted to hear that you are still very happy with our overall service despite the delay in completing your accounts this year due partly to the change to business structure.
We will be able to offer a much more timely completion of your accounts going forward and if you have any concerns whatsoever with our service, just let me know.
Thank you again for your invaluble feedback.
Kindest regards
Sam Weston
Sam Weston –
Hi Laszlo,
Many thanks for your feedback and it was good to speak briefly with you today.
I will call you on Monday , as requested, to discuss your comments as I am very keen to reassure you that you are a valued client and would like to ensure you are receiving the high standards of service we offer.
Have a great weekend.
Sam Weston
Sam Weston –