Fond of out of office, Matt is pleasant but perhaps not experienced enough, Catherine is elusive. – How would you describe us overall?
- 3/10 – How do you rate our service?
- 5/10 – Do we provide you with enough advice to benefit your business?
- 5/10 – Do you think our fees offer good value for money?
Jane Morelli – 17 Jan 17
Hi Jane,
Many thanks for completing our client survey and thank you for speaking to me this morning.
I am confident I now have an exact idea of your frustrations and feel sure we can work much more efficiently with you going forwards now we have an exact idea of your needs.
Thank you for your patience in this matter, I have shared your comments with our partners for internal action and I will remain in touch with you until you are happy with our service.
kind regards
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Sam Weston
Sam Weston –