Evans & Partners Reviews
Based on 371 reviews and 371 ratings our customers rate us 8.5/10.
A swift professional service that is warm, welcoming and not condescending, accountants and tax advisors for those who just don't understand. – How would you describe us overall?
- 8/10 – How do you rate our service?
- 9/10 – Do we provide you with enough advice to benefit your business?
- 9/10 – Do you think our fees offer good value for money?
Nigel Cooke – 19 Feb 18
In general Evans provides a good service and are always on hand to discuss in depth and advise on the options and best approach to dealing with any taxation or accounting matters that arise. – How would you describe us overall?
- 8/10 – How do you rate our service?
- 9/10 – Do we provide you with enough advice to benefit your business?
- 8/10 – Do you think our fees offer good value for money?
Justin Greenaway – 13 Feb 18
- 8/10 – How do you rate our service?
- 9/10 – Do we provide you with enough advice to benefit your business?
- 7/10 – Do you think our fees offer good value for money?
Paul Rose – 06 Feb 18
Good – How would you describe us overall?
- 10/10 – How do you rate our service?
- 10/10 – Do we provide you with enough advice to benefit your business?
- 10/10 – Do you think our fees offer good value for money?
Trevor Herbert – 30 Jan 18
Same friendly and reliable service, in my case for more than 40 years. – How would you describe us overall?
- 9/10 – How do you rate our service?
- 8/10 – Do we provide you with enough advice to benefit your business?
- 8/10 – Do you think our fees offer good value for money?
Philip Harvey – 17 Jan 18
Professional, Committed, Friendly – How would you describe us overall?
- 10/10 – How do you rate our service?
- 9/10 – Do we provide you with enough advice to benefit your business?
- 10/10 – Do you think our fees offer good value for money?
Paolo Menna – 16 Jan 18
Always receive good advice and service – How would you describe us overall?
- 10/10 – How do you rate our service?
- 9/10 – Do we provide you with enough advice to benefit your business?
- 8/10 – Do you think our fees offer good value for money?
Sue Edwards – 10 Jan 18
- 10/10 – How do you rate our service?
- 10/10 – Do we provide you with enough advice to benefit your business?
- 8/10 – Do you think our fees offer good value for money?
Wayne Morris – 10 Jan 18
Very efficient and proactive. – How would you describe us overall?
- 10/10 – How do you rate our service?
- 9/10 – Do we provide you with enough advice to benefit your business?
- 10/10 – Do you think our fees offer good value for money?
Annie – 19 Dec 17
Evans & Partners are a breath of fresh air. They really know how to make good use of cloud computing resources and this brings great efficiency benefits to my small business. Bookkeeping in the cloud reduces workload all round and improves communication. – How would you describe us overall?
- 9/10 – How do you rate our service?
- 9/10 – Do we provide you with enough advice to benefit your business?
- 9/10 – Do you think our fees offer good value for money?
Jonathan Rolfe – 12 Dec 17
Hi Jonathan,
Many thanks for taking the time to complete our survey, i am delighted you are happy with our service and that you are benefiting from using Cloud accounting software.
Many clients say the same and we do love working with Xero.
Thank you again and have a wonderful Christmas.
Regards
Sam Weston
Sam Weston –
Good service and good value – How would you describe us overall?
- 9/10 – How do you rate our service?
- 9/10 – Do we provide you with enough advice to benefit your business?
- 10/10 – Do you think our fees offer good value for money?
Jon-Paul Martin – 12 Dec 17
- 9/10 – How do you rate our service?
- 9/10 – Do we provide you with enough advice to benefit your business?
- 7/10 – Do you think our fees offer good value for money?
Andy Morris – 04 Dec 17
- 5/10 – How do you rate our service?
- 5/10 – Do we provide you with enough advice to benefit your business?
- 5/10 – Do you think our fees offer good value for money?
Lucy Winterborne – 21 Nov 17
Hi Lucy,
Thank you for your feedback, I would like to discuss the concerns you have around our service and will call you directly.
Regards
Sam Weston
Sam Weston –
Evans & Partners offer an excellent professional service. They are very quick to respond to any queries or advice we have needed over the many years we have been with them. Evans & Partners go much further than just just producing a set of accounts for HMRC. They offer sensible professional advice, business planning and always come up with an answer for us on various projects that has challenged us as a business over the years. All work for us has always been carried out on time. I would not hesitate to recommend Evans & Partners to any new business looking for an accountant or any business looking to change their accountant. – How would you describe us overall?
- 10/10 – How do you rate our service?
- 10/10 – Do we provide you with enough advice to benefit your business?
- 10/10 – Do you think our fees offer good value for money?
Jeff Morgan - Director - Car Paint Warehouse Ltd – 13 Oct 17
Solid, as I was told in 1981 when I was recommended to Martin. – How would you describe us overall?
- 10/10 – How do you rate our service?
- 10/10 – Do we provide you with enough advice to benefit your business?
- 10/10 – Do you think our fees offer good value for money?
Gary Mendham – 28 Aug 17
Easy and flexible. – How would you describe us overall?
- 9/10 – How do you rate our service?
- 7/10 – Do we provide you with enough advice to benefit your business?
- 5/10 – Do you think our fees offer good value for money?
Paul Cunnington – 22 Aug 17
Hi Paul,
Many thanks for your valuable feedback, i am delighted you have scored us so highly for overall service.
i would like to address the lower score around our value for money so will contact you directly to discuss this and to address the comment around issuing of final accounts.
Kind regards
Sam Weston
Sam Weston –
- 10/10 – How do you rate our service?
- 9/10 – Do we provide you with enough advice to benefit your business?
- 8/10 – Do you think our fees offer good value for money?
Della Harris – 13 Aug 17
Very good and helpful – How would you describe us overall?
- 9/10 – How do you rate our service?
- 9/10 – Do we provide you with enough advice to benefit your business?
- 9/10 – Do you think our fees offer good value for money?
Norman Fayers – 30 Jul 17
very friendly, approachable, professional staff and service. always very prompt service provided, and Kevin Dalby has always provided answers and help to any questions and problems I have had with my small business accounts, immediately after I have contacted him. very pleased. – How would you describe us overall?
- 10/10 – How do you rate our service?
- 10/10 – Do we provide you with enough advice to benefit your business?
- 10/10 – Do you think our fees offer good value for money?
Lisa – 29 Jul 17
VERY RELIABLE AND EFFICIENTDO NO VERUY HAPPY – How would you describe us overall?
- 10/10 – How do you rate our service?
- 10/10 – Do we provide you with enough advice to benefit your business?
- 10/10 – Do you think our fees offer good value for money?
David Buck – 26 Jul 17
Great to work with, responsive and very professional. Sometimes a little difficult to get hold of, but to be expected given nature of relationship. Overall I would recommend to others. – How would you describe us overall?
- 8/10 – How do you rate our service?
- 7/10 – Do we provide you with enough advice to benefit your business?
- 9/10 – Do you think our fees offer good value for money?
Paolo Del-Greco – 25 Jul 17
- 8/10 – How do you rate our service?
- 4/10 – Do we provide you with enough advice to benefit your business?
- 4/10 – Do you think our fees offer good value for money?
Samuel Labib – 25 Jul 17
Hi Sam,
Thank you for replying to our survey and i am delighted you rate our service so highly.
However, I am concerned that you may have frustrations/concerns around the advice we provide and I would very much like to speak with you.
If you would welcome my direct contact , please let me know a good time to call you.
regards
Sam Weston
Sam Weston –
Exceptional service – How would you describe us overall?
- 10/10 – How do you rate our service?
- 10/10 – Do we provide you with enough advice to benefit your business?
- 10/10 – Do you think our fees offer good value for money?
Andrew Horne – 25 Jul 17
Cathy was very easy to work with and went out of her way to make sure that we met our reporting deadline. – How would you describe us overall?
- 9/10 – How do you rate our service?
- 8/10 – Do we provide you with enough advice to benefit your business?
- 9/10 – Do you think our fees offer good value for money?
Colin Sturgess – 25 Jul 17
Hi Colin,
Thank you for taking the time to reply to our survey and we are delighted with your positive comments around our support in meeting your reporting deadlines and your endorsement of our friendly service.
Cathy will be delighted with this feedback.
Regards
Sam Weston
Sam Weston –
Ok at the moment I am a little concerned that you filed our accounts late. See below. – How would you describe us overall?
- 5/10 – How do you rate our service?
- 7/10 – Do we provide you with enough advice to benefit your business?
- 6/10 – Do you think our fees offer good value for money?
Sharon Hood – 25 Jul 17
Hi Sharon,
Thank you for your feedback , i am very concerned by your comments and will call you this afternoon to discuss directly.
regards
Sam Weston
Sam Weston –
Very good – How would you describe us overall?
- 9/10 – How do you rate our service?
- 8/10 – Do we provide you with enough advice to benefit your business?
- 8/10 – Do you think our fees offer good value for money?
Wayne Morris – 14 Jul 17
Always helpful and thorough – How would you describe us overall?
- 9/10 – How do you rate our service?
- 9/10 – Do we provide you with enough advice to benefit your business?
- 9/10 – Do you think our fees offer good value for money?
Paul Rose – 13 Jul 17
Overall very happy – How would you describe us overall?
- 7/10 – How do you rate our service?
- 4/10 – Do we provide you with enough advice to benefit your business?
- 7/10 – Do you think our fees offer good value for money?
Richard Bagshaw – 13 Jul 17
Hi Richard,
Thank you for completing our survey and I would very much like to speak with you directly to discuss your comments.
We are always striving to improve our client service and your feedback would be invaluable.
I will call you later today.
Kind regards
Sam Weston
Sam Weston –
Going downhill – How would you describe us overall?
- 5/10 – How do you rate our service?
- 4/10 – Do we provide you with enough advice to benefit your business?
- 3/10 – Do you think our fees offer good value for money?
Carol Meaden – 06 Jul 17
Hi Carol
Thank you for your feedback and I am aware of this ongoing issue and it has been raised at partner level.
I am so sorry for the frustration this has caused you and will contact directly to discuss.
Regards
Sam Weston
Sam Weston –
- 7/10 – How do you rate our service?
- 6/10 – Do we provide you with enough advice to benefit your business?
- 6/10 – Do you think our fees offer good value for money?
Siobhan Donnelly – 04 Jul 17
- 5/10 – How do you rate our service?
- 5/10 – Do we provide you with enough advice to benefit your business?
- 4/10 – Do you think our fees offer good value for money?
Ann Goddard – 03 Jul 17
Hi Ann,
I am so sorry to hear of your concerns about our service.
I have investigated this issue internally as a matter of urgency today and will call you this afternoon to discuss directly.
Regards
Sam Weston
Sam Weston –
A friendly and professional service. – How would you describe us overall?
- 10/10 – How do you rate our service?
- 9/10 – Do we provide you with enough advice to benefit your business?
- 9/10 – Do you think our fees offer good value for money?
Andrew Dean – 26 Jun 17
Excellent service, friendly and helpful staff. – How would you describe us overall?
- 9/10 – How do you rate our service?
- 9/10 – Do we provide you with enough advice to benefit your business?
- 9/10 – Do you think our fees offer good value for money?
Martin Cooney – 23 Jun 17
Very professional – How would you describe us overall?
- 7/10 – How do you rate our service?
- 7/10 – Do we provide you with enough advice to benefit your business?
- 7/10 – Do you think our fees offer good value for money?
Janet Perry – 22 Jun 17
Very friendly with good over-all customer service. Being a new business i didn't know what to expect from my accountant so i can't really compare. I found the level of communication good and what ever was agreed was carried out and done efficiently. – How would you describe us overall?
- 7/10 – How do you rate our service?
- 5/10 – Do we provide you with enough advice to benefit your business?
- 6/10 – Do you think our fees offer good value for money?
Daniel Briggs – 20 Jun 17
- 10/10 – How do you rate our service?
- 10/10 – Do we provide you with enough advice to benefit your business?
- 10/10 – Do you think our fees offer good value for money?
Rolf Minkenberg – 20 Jun 17
Very helpful and friendly service. – How would you describe us overall?
- 8/10 – How do you rate our service?
- 9/10 – Do we provide you with enough advice to benefit your business?
- 7/10 – Do you think our fees offer good value for money?
April – 19 Jun 17
Friendly and helpful and good advice - Cathy is excellent – How would you describe us overall?
- 8/10 – How do you rate our service?
- 7/10 – Do we provide you with enough advice to benefit your business?
- 9/10 – Do you think our fees offer good value for money?
Richard Holland – 16 Jun 17
good without flare. – How would you describe us overall?
- 7/10 – How do you rate our service?
- 5/10 – Do we provide you with enough advice to benefit your business?
- 5/10 – Do you think our fees offer good value for money?
Ian Cox – 15 Jun 17
- 10/10 – How do you rate our service?
- 10/10 – Do we provide you with enough advice to benefit your business?
- 8/10 – Do you think our fees offer good value for money?
Anthony Dunn – 15 Jun 17
alsome services – How would you describe us overall?
- 10/10 – How do you rate our service?
- 10/10 – Do we provide you with enough advice to benefit your business?
- 10/10 – Do you think our fees offer good value for money?
Matthew Jeenes – 30 May 17
Excellent service. Friendly and approachable team. – How would you describe us overall?
- 10/10 – How do you rate our service?
- 10/10 – Do we provide you with enough advice to benefit your business?
- 10/10 – Do you think our fees offer good value for money?
Billy Chan – 22 May 17
Hi Billy
Thank you for such positive comments , i have shared these with the team and we are delighted you are happy with our service.
Yes the areas you have mentioned are best served by a financial adviser so I will contact you directly with the contact details of some advisers that should be able to help.
kindest regards
Sam Weston
Sam Weston –
I always value the advice and help given by Evans and Partners. You are a company I trust and would always come to when needed – How would you describe us overall?
- 9/10 – How do you rate our service?
- 9/10 – Do we provide you with enough advice to benefit your business?
- 8/10 – Do you think our fees offer good value for money?
Sue Edwards – 22 May 17
Prompt Efficient Professional Friendly – How would you describe us overall?
- 10/10 – How do you rate our service?
- 10/10 – Do you think our fees offer good value for money?
Paolo Menna – 21 May 17
- 9/10 – How do you rate our service?
- 7/10 – Do we provide you with enough advice to benefit your business?
- 9/10 – Do you think our fees offer good value for money?
David Florence – 20 May 17
All round good service – How would you describe us overall?
- 10/10 – How do you rate our service?
- 10/10 – Do we provide you with enough advice to benefit your business?
- 10/10 – Do you think our fees offer good value for money?
Steve Mills – 19 May 17
- 9/10 – How do you rate our service?
- 8/10 – Do we provide you with enough advice to benefit your business?
- 6/10 – Do you think our fees offer good value for money?
Philip Mason – 12 May 17
- 8/10 – How do you rate our service?
- 7/10 – Do we provide you with enough advice to benefit your business?
- 6/10 – Do you think our fees offer good value for money?
John Langdon – 25 Apr 17
Was good to start with, not so good now – How would you describe us overall?
- 5/10 – How do you rate our service?
- 7/10 – Do we provide you with enough advice to benefit your business?
- 7/10 – Do you think our fees offer good value for money?
Benjamin Pine – 25 Apr 17
Hi Ben,
Thank you for speaking with me yesterday and I do empathise with your frustrations around some of the Xero functionality. We have raised this with Xero and they are aware of this particular issue.
I am delighted you confirmed that Matt has been 'super helpful' and he will continue to work with you to resolve this problem.
I have addressed your concern internally around our communication of staff holidays etc and you now have my direct contact details , should you have any future issues contacting our team support in the absence of your client manager.
Thank you again for taking the time to complete our survey.
Kindest regards
Sam Weston
Sam Weston –
- 10/10 – How do you rate our service?
- 10/10 – Do we provide you with enough advice to benefit your business?
- 10/10 – Do you think our fees offer good value for money?
Pradhyuman Patel – 20 Apr 17
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